How long have you been working with NKG and how important is coffee knowledge in Insurances?
“I joined NKG and the NG-Insurance department nearly 3 years ago and have been a happy and proud member ever since. Before that, I worked in a completely different insurance sector: car insurances. Over the past nearly 3 years, I have learned a great deal of new things here, especially about coffee, and you may not think it is important to know about the product when working in Insurances, but it definitely is. As Jörn has an extensive knowledge about the green coffee business, I can learn a lot from him. Also, working with international colleagues from other NKG companies and warehouses, as well as the excellent working atmosphere here in Hamburg HafenCity, make this working place truly special.”
What are your main responsibilities in your current role?
“To be responsible for order of warehouse inspections worldwide (own- and third-party warehouses) on request of the underwriters.
In this respect to communicate the results, incl. the recommendations to the group companies concerned and to make sure that all recommendations are implemented accordingly.
Furthermore, it is also a big responsible for me to make sure a correct and complete insurance declaration to the underwriters in time.
In accordance with the claim handling, I am also doing the subrogation against the shipping companies which is sometimes a big challenge but I like.”
One Response
Thank you Jörn and Yvonne for supporting operational companies, like Nordic Approach, in our day-to-day activities, and for being patient in answering all our requests:)